Privacy Policy

Last Updated: August 22, 2024

Welcome to Chatters ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our Customer Relationship Management (CRM) platform designed for managing models ("Service").

By using Chatters, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Service.

1. Information We Collect

1.1 Personal Information

When you register for and use our Service, we may collect the following personal information:

  • Name: Your first and last name.
  • Email Address: Your email address for account creation, communication, and notifications.
  • Payment Information: Billing information such as credit card details and billing address.
  • Login Credentials: Username and password for account access.

1.2 Model Data

As part of managing models within our CRM, you may upload, store, and manage the following types of information about models:

  • Personal Details: Name, contact information, and other personal details of models.
  • Professional Information: Work history, schedules, contracts, and portfolio data.
  • Images and Media: Photos, videos, and other media associated with models.

1.3 Usage Data

We collect information on how you access and use the Service, including:

  • Device Information: Information about the devices you use to access the Service.
  • Log Data: IP address, browser type, operating system, pages visited, and time spent on those pages.
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve the Service: Ensure the Service operates as intended, and make enhancements based on user behavior and feedback.
  • Account Management: Manage user accounts, authenticate users, and provide customer support.
  • Billing and Payments: Process payments and manage billing accounts.
  • Communication: Send notifications, updates, and marketing communications, if you have opted to receive them.
  • Compliance: Comply with legal obligations, enforce our terms and conditions, and prevent fraud.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating the Service, such as payment processors, hosting providers, and email service providers.
  • Legal Obligations: We may disclose your information if required by law, court order, or governmental regulation.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. We may also retain your information for longer periods if required by law or necessary to resolve disputes, enforce our agreements, or protect our legal rights.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You can request the deletion of your personal information, subject to certain conditions.
  • Portability: You can request a copy of your personal information in a commonly used format.
  • Opt-Out: You can opt-out of receiving marketing communications from us at any time.

To exercise these rights, please contact us at admin@chatters.tech.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of the Service.

8. Third-Party Links

Our Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Company Name: Chatterstech LLC
  • By email: admin@chatters.tech
  • By phone: +1 505-356-7829
  • Our address: 1209 MOUNTAIN ROAD PL NE STE R, Albuquerque, NM 87110